TERMS & CONDITIONS

Access to and use of this website on any of the domains owned by the Company including and not limited to http://www.countrywidehotels.co.uk and http://www.countrywidehotels.com (the "Website") is provided by Countrywide Hotels (“the Company") and is subject to the following terms:

GENERAL

The following terminology applies to these terms and conditions, privacy and confidentiality statement, disclaimer notice and any or all agreements: “client”, “you” and “your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “our”, “ourselves”, “we” and “us” refers to our Company. “Party”, “parties”, or “us” refers to both the client and ourselves, or either the client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or, he/she, or they, are taken as interchangeable and therefore as referring to the same. The laws of England and Wales govern these terms and conditions. By accessing this Website [and using our service/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out here), then the invalid or unenforceable provision will be served from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these terms and conditions any agreement, or failure to exercise any option to terminate, shall not be construed as wavier of such provision and shall not affect the validity of these terms and conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision. These terms and condition shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representative of the Company.

COOKIES

Our Website uses cookies for analytical purposes to help us improve the web experience. By using our site, you are agreeing to these cookies being sent to your browser and stored on your machine. The cookies themselves are harmless and contain anonymous usage date and no personal information is transferred or stored. Some of our affiliate partners may also use cookies. Our cookies are used by Google Analytics. We feel that our Website uses cookies which comply with the EU/ICO directive set out in May 2011, and therefore we do not believe that these cookies need to be disabled to view our site. By viewing our site, you agree and understand that their usage complies with the points above.

ACCESS TO THE WEBSITE

By using this Website, you agree to be legally bound by these terms which shall take effect immediately on your first use of this Website. If you do not agree to be legally bound by all the following terms, please do not access and/or use this Website. The Company may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made to this Website. Your continued use of this Website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

USE OF THE WEBSITE AND ITS INTELLECTUAL PROPERTY

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. You may not copy, reproduce, republish, download, post, broadcast, transmit or otherwise use any of the Website content in any way except for your own personal and non-commercial use. The names, images and logos identifying The Company or third parties and their products and services are subject to copyright, design rights, trademarks and other intellectual property rights of The Company. You also agree not to adapt, alter or create derivative work from any of the Website content except for your own personal, non-commercial use. Any other use of the Website content requires the prior written permission from The Company. You agree to use the Website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Website. Nothing contained in these terms shall be construed as conferring by implication or otherwise any license or right to use any trademark, patent, design right, copyright or other intellectual property rights of The Company, or any other third party. The Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

LINKING AND THIRD PARTY WEBSITES

You may not create a link to any page of this Website without our prior written consent. If you do create a link to a page of this Website, you do so at your own risk and the exclusions and limitations set out here will apply to your use of this website by linking to it. Certain links in this Website may connect to other websites maintained by other parties over whom The Company has no control. The Company makes no representations as to the accuracy or any other aspect of information contained in other websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content of these sites. We therefore encourage our users to be aware when they leave our website, to read the privacy statements of these third party sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

DISCLAIMERS, LIMITATIONS AND EXCLUSIONS.

The Company does not warrant that functions contained in the Website content will be uninterrupted or error free, that defect will be corrected or that The Company or the server that makes it available are free of viruses of bugs.  Descriptions of functionality and screen shots are provided for general information only and may be derived from a number of products, platforms or versions, all such information is supplied on a non-contractual basis and is subject to change, omission or variation by The Company at the sole discretion of The Company. The information on this Website is provided on an “as is” basis. To the fullest extent permitted by law, this Company excludes all representation and warranties relating to this Website and its contents which is or may be provided by any affiliated or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of action or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

PRIVACY AND CONFIDENTIALITY

We are committed to protecting your privacy. We are registered under the Data Protection Act 1998 and as such, any information concerning the client and their respective client records may be passed to third parties. However, client records are regarded as confidential and therefore will not be divulged to any third party other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all client records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

AVAILABILITY AND COMMUNICATION

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this Website or its content is prohibited, including such by framing or similar or any other means, without express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner however caused. We have several different email addresses for different queries. These and other contact information can be found on our Contact page on our Website or via Company literature or via the Company’s stated telephone, fax or mobile telephone numbers. This company is registered in England and Wales, Number 09180715, registered address Kelmscott, Hattingley Rd, Medstead, Hampshire. GU34 5NQ.

LOG FILES

We use IP addresses to analyse trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additional, for administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligations under any agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained hereon.

WAVIER

Failure of either party to insist upon strict performance of any provision of this any agreement or the failure of either party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement. No waiver of any of the provisions of this or any agreement shall be effective unless it is expressly stated to be such and signed by both parties.

NOTIFICATION OF CHANGES

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changed have been made on our home page an on other key pages on our site. If there are any changes in how we use our site customers’ personal identity information, notification by email or post will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

THIRD-PARTY SEXUAL HARASSMENT

Third-party sexual harassment occurs when one of our workforce is subjected to sexual harassment by someone who is not part of our workforce but who is encountered in connection with work. This includes our customers, suppliers, members of the public, clients, service users, friends and family of colleagues, members of gym, leisure, golf and spa facilities, delegates at a conference, audiences, and contractors.

Third-party sexual harassment of our workforce is unlawful and will not be tolerated. The law requires employers to take steps to prevent sexual harassment by third parties.

The law does not provide a mechanism for individuals to bring a claim of third-party harassment alone. However, failure of an employer to take reasonable steps to prevent third-party sexual harassment may result in legal liability in other types of claims.

To prevent third-party sexual harassment from occurring, we will:

Attach signage to the walls of the areas within the workplace where customers are present to warn that sexual harassment of our staff is not acceptable

Inform third parties i.e. suppliers and bookers of our zero-tolerance sexual harassment policy within our supplier documentation

Inform customers by communication on websites and booking engines of our zero-tolerance policy on sexual harassment.

If you have been subjected to third-party sexual harassment, you are encouraged to report this as soon as possible to the Hotel General Manager. Alternatively, you can report instances of third-party sexual harassment by emailing talk@countrywidehotels.co.uk This online means of reporting sexual harassment is continually monitored.

Should a customer sexually harass a member of our workforce, we will take measures to show our zero tolerance towards such behaviour which could include warning the client or customer about their behaviour, banning the customer, and sharing information relating to the incident with our other hotels and booking agents. Any criminal acts will be reported to the police.

We will not tolerate sexual harassment by any member of our workforce against a third party. Instances of sexual harassment of this kind may lead to disciplinary action including termination of employment.